1. Home
  2. Samsung

Galaxy Note 10 Plus and Note 10 Wifi problem and solution


0

We will show you the steps you need to take to narrow down the causes of the Galaxy Note 10 wifi issue. The solutions are generic and can be applied to a lot of wifi issues on the Note 10.

How to fix Galaxy Note 10 wifi issue?

There is no simple explanation as to why a device like your Galaxy Note10 is encountering wifi issues. In most cases, the cause may be simple, but other times, it may be a combination of factors.

To fix a specific wifi issue, you need to do a few troubleshooting steps to identify the source of an error or problem. This guide will help you do this. Follow our suggestions below.

Galaxy Note 10 Wifi issue # 1: confirm that the router or network is working

If you have wifi issues with your Galaxy Note10, the first troubleshooting step you want to do is to check if the problem is coming from the router or the specific wifi network you are dealing with. If you have access to the router, the first thing you want to do is restart it.

Unplug the router from the wall socket for a few minutes before restarting. In most cases, this is enough to fix wifi problems. If you have no idea how to further troubleshoot the router, contact your Internet Service Provider.

Alternatively, you can try to confirm if this is a wifi issue by connecting your Galaxy Note10 to another router. If wifi works on the second network, that means there are no issues with your Note 10. The biggest problem you should do is forget the wifi network and see if it works fine again.

To troubleshoot your problem, wifi network includes:

  • Restarting the router.
  • Installing router software updates.
  • Resetting the router’s network configuration.

If you don’t know how to troubleshoot the router, get support from your ISP (Internet Service Provider). 

If you do not have access to the router and are only having trouble connecting to a particular network, contact the network administrator for assistance.

Galaxy Note 10 Wifi issue # 2: check for errors

If you are sure the router is working or there is no problem with the wifi network, your focus should be on troubleshooting the Note 10. If your Galaxy Note10 has an error code or message, you can do a quick Google search on it and see if there is an online solution to try it out. 

Galaxy Note 10 Wifi issue # 3: restart the device

Fixing Galaxy Note10 wifi issues is usually simple and one of the ways to do this is to restart the device. If your Galaxy Note 10 has wifi issues, then force restart is an effective way to fix it. If you haven’t tried this yet, be sure to do it this time.

Try rebooting normally by first holding down the Power button to access the boot menu. Next, select the Restart option and see if it works.

Another way to restart the device is to press and hold the Volume Down button and Power key simultaneously for 10 seconds or until the device’s screen turns on. This simulates the effect of removing the battery from the device. 

If rebooting regularly doesn’t work, try this:

  1. Press and hold the Volume Down button first and don’t let go.
  2. While holding it down, press and hold the Power key.
  3. Keep both keys held down for 10 seconds or more. 

The second reboot procedure tries to simulate the effects of removing the battery pack. In older devices, disconnecting the battery is often an effective way to fix devices that are not responding. If nothing has changed though, move on to the next recommendations.

It can be helpful to regularly reboot your device, at least once a week. If you’re going to forget something, we recommend that you configure your phone to restart on its own. You can schedule this task by following the steps below:

  1. Open the Settings app.
  2. Tap Device Maintenance.
  3. Tap the 3 dots at the top.
  4. Select the Auto reboot option.

Galaxy Note 10 Wifi issue # 4: Forget wifi

Another simple solution you can try in this situation is to disconnect and forget wifi. Disconnecting from a problematic wifi network is often an effective way to fix Samsung Galaxy wifi issues. Just tap the wifi icon and disconnect the device from the network. After that, restart the phone and see if the issue has been resolved. If not, move on to the next steps.

Galaxy Note 10 Wifi issue # 5: reset network settings

Resetting a device’s network settings is one of the most important troubleshooting steps that you should do in this situation. By doing this, you are effectively wiping all network configurations including all saved wifi networks as well as their passwords. To delete network settings:

  1. Open the Settings app.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Network settings reset.
  5. Touch the RESET SETTINGS button to confirm.
  6. Restart your Galaxy Note10 and check for the issue.

Galaxy Note 10 Wifi issue # 6: refresh system cache

If the Galaxy Note 10 wifi issue started after the system was updated, there might be an issue with the system cache. To make sure your Galaxy Note 10 system cache is fresh, you need to clear the cache partition from time to time. Here’s how to do this:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the green Android logo displays, release both keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. The recovery screen menu will now appear. When you see this, release the buttons.
  5. Use the Volume Down button until you highlight the ‘Wipe cache partition’ option.
  6. Press Power button to select ‘Wipe cache partition’ option.
  7. Use the Volume Down button to highlight Yes.
  8. Press the Power button to confirm the action of clearing the cache.
  9. Wait a second while the system clears the cache.
  10. Press the Power button again to restart the device. This will return the device to its normal interface.
  11. So much!

Galaxy Note 10 Wifi issue # 7: restart in Safe Mode

Causes of wifi problems can vary widely. Another possible cause in this situation is a bad third party app. Sometimes, poorly coded apps can interfere with Android and cause problems. 

Other times, malware or bad apps are deliberately designed to cause problems or prevent certain functions from not working. If you have noticed that the wifi function has started to behave erratically after installing a new application, deleting this application may help. 

If you can’t remember which app you installed, or you suspect one of the apps is to blame, try restarting your device in safe mode. In Safe Mode , all third party apps are suspended and cannot be run. 

If you can’t remember the app, try restarting the device in safe mode and see what happens. So if the problem only goes in safe mode, it’s a clear indication that the problem is a bad third party app.

  1. Press and hold the Power button until the power off window appears and then release it.
  2. Press and hold Power off until the safe mode prompt appears and then release it.
  3. Tap Safe mode to confirm.
  4. The process may take 30 seconds to complete.
  5. After the reboot, “Safe mode” appears at the bottom left of the home screen.

Note that third-party apps are disabled in this mode, so the ones you can use are pre-installed apps. If Galaxy Note10 wifi works normally only in safe mode, it means that the problem is caused by a bad app. 

Uninstall the last app you installed and see if that will fix it. If the problem persists, use the elimination process to identify the rogue app. Here’s how:

  1. Boot in safe mode.
  2. Check the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps one by one. We recommend that you start with the most recently added ones.
  4. After uninstalling an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy Note 10 still won’t boot normally (but running in safe mode), 1-4. Repeat the steps.

Galaxy Note 10 Wifi issue # 8: install updates

It’s important to keep your Galaxy Note 10’s software environment up to date. If you continue to have Galaxy Note 10 wifi issues right now, make sure you have the software and apps running their latest versions.

Updates not only bring cosmetic changes, but also fix known bugs. Although not generally known to many Android users, installing updates sometimes also provides necessary fixes for known bugs.

Make sure you don’t delay the installation of any system or app updates. By default, your phone should notify you of available updates, but in case you turn this mechanism off, it’s time to manually check for them.

To check for Android or system update:

  1. Open the Settings app.
  2. Tap Software update.
  3. Tap Download and install.
  4. Wait for the device to check for updates.
  5. Install the update. Your phone should tell you if there is no new update available.

For carrier-branded Galaxy Note10 devices or those provided by your carrier, there may not be an option to manually check for updates. All you have to do is confirm if there is a notification for an update and allow the update installation.

To check for app updates:

  1. Open the Play Store app.
  2. Tap the other settings icon (top left).
  3. Tap My apps & games.
  4. Tap the Update all button.

Galaxy Note 10 Wifi issue # 9: factory reset

A large portion of wifi problems are caused by software or application errors. If none of our solutions above has helped so far, the last solution you can try is a factory reset. 

This will return all software settings to default values, delete your apps and personal data (photos, videos, documents). Be sure to back up your files beforehand.

Below are two ways to factory reset your Galaxy Note 10:

Method 1: How to reset on Samsung Galaxy Note10 via Settings Menu

This is the easiest way to erase your Galaxy Note10. all you have to do is go to the Settings menu and follow the steps below. We recommend this method when you don’t have any issues under settings.

  1. Make a backup of your personal data and remove your Google account.
  2. Open the Settings app.
  3. Scroll down to the General management option and tap it.
  4. Tap Reset.
  5. Choose Factory data reset from the given options.
  6. Read the information and tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Note 10 using hardware buttons

If your situation is that the phone is not turning on or it is booting but the Settings menu is inaccessible, this method can help. First of all, you need to boot the device into Recovery Mode. 

Once you’ve successfully accessed the recovery, it’s time to start the proper master reset. You may need to do some experiments before accessing Recovery, so be patient and try again.

  1. If possible, take a backup of your personal data beforehand. If your problem is preventing you from doing this, just skip this step.
  2. Also, you want to make sure you remove your Google account. If your problem is preventing you from doing this, just skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot into Recovery Mode. If you are unable to regularly turn off the device via the Power button, wait until the phone’s battery runs out. Then charge the phone for 30 minutes before booting into Recovery Mode.
  4. Press and hold the Volume Up key and the Bixby / Power key.
  5. When the green Android logo displays, release both keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  6. The recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data / factory reset’.
  8. Press the Power button to select ‘Wipe data / factory reset’.
  9. Use the Volume Down button to highlight Yes.
  10. Press the Power button to confirm factory reset.
  11. Follow the rest of the instructions to complete the task.

Write a Comment